FAQ

Questions

• How can I get information from a past show?
• How do I get a copy of the show?
• What if I need to cancel my audience reservation?
• How can I get chosen for a makeover?
• Do you have internships at Cityline?
• When and where is Cityline aired?
• How do I get to Cityline?

Answers

Q. How can I get information from a past show?
A. Call the Cityline show information line at (416) 764-7173 to access a daily-recorded message or check our website. If you have further questions please leave a message at info@cityline.tv.

Q. How do I get a copy of the show?
A. If you are interested in obtaining a copy of a story or segment please email your request to: info@cityline.tv.

Q. What if I need to cancel my audience reservation?
A. To cancel more than two days in advance, please call (416) 764-7173 and press 1.

Q. How can I get chosen for a makeover?
A. This is one of our most-asked questions. Every Friday is makeover day. You must be a member of the audience to be considered for a makeover. (See show reservations for information on how to be a part of the Cityline audience.) The hairstylist chooses the makeover model from the audience before the show and is looking for someone with clean hair who is willing to have a dramatic change. You must be willing to cut, not trim, your hair.

Q. Do you have internships at Cityline?

A. Yes, we do have internship opportunities at Cityline. We only consider students at the post-secondary level of education. They must be studying Radio and Television, Media, Journalism or Broadcasting, and the internship must be part of their school curriculum. There are two unpaid internship positions available per term. Each term is four months in duration, from September to December, January to April and May to August. Both positions require a commitment from the student. These positions are full time, five days a week, Monday through Friday, from 8:45 a.m to 4:30 p.m.

The internships are focused on production. The day-to-day pace is a hectic one and requires students with maturity, initiative, and enthusiasm.

Should you fulfill the requirements and wish to apply for one of the positions, please forward a resume and cover letter indicating which term you would like, as well as the student placement officer’s name and phone number.

Please send your email to jc.chessell@citytv.rogers.com. Alternately, send a hard copy to:

Citytv
Cityline Internship Program
33 Dundas Street East
Toronto, Ontario
M5B 1B8
Attn: JC Chessell

Web internship: We also have one unpaid internship position available with the Cityline.tv online team. The requirements and hours are the same as the production internship positions listed above, but the focus is on the Cityline website and social media channels.  CClick here for more details.

Q. When and where is Cityline aired?

TORONTO

MONTREAL

WINNIPEG

* 11pm Encore does not air Monday

SASKATCHEWAN

CALGARY

EDMONTON

VANCOUVER

Cityline also airs at 6pm, Monday to Friday, on The Biography Channel.

Q. How do I get to Cityline?:

33 Dundas Street East
Toronto, Ontario
M5B 1B8

Driving Directions

• Highway 401 East or West Yonge Street Exit, South on Yonge Street, Left/East at Gould, Right/South at Victoria Street to Dundas Street.
• Gardiner Expressway East – York St. Exit toward Bay/Yonge Street, North on Yonge Street, Right/East at Shuter St., Left/North at Victoria Street to Dundas Street.
• Gardiner Expressway West/DVP – Yonge Street Exit, merge north on Yonge Street, Right/East at Shuter St., Left/North at Victoria Street to Dundas Street.

* Please note: you cannot turn left/right onto Dundas from Yonge St. at any time. 

Parking:
There are a number of parking lots in area east on Dundas Street.  For a map click here.

Walking 
From the corner of Yonge and Dundas, head East on Dundas towards Victoria St. We are located on the south-east corner of Victoria and Dundas.  For a map click here.

TTC / Public Transportation:

The nearest subway stop is Dundas.
The nearest streetcar route is 505 Dundas.

For more information on TTC routes and fares, click here.

The nearest GO station is Union. Take the Go Train to Union Station, change to the TTC Yonge Subway line and exit at the Dundas stop. For more information on Go Transit routes and fares, click here.